Customer Service Representative

Customer Service Representatives (CSR’s) are based at NECCS guest services, acting as the first and main point of contact to a diverse group of customers, reporting to the Supervisor of Guest Services. CSR’s will attend to all customer requests and enquiries, exceeding customer expectations and ensuring a positive experience. This expectation will require that CSR’s are personable and engaging with both customers and other team members, with the ability to multi-task and troubleshoot issues which arise. Strong communication and enthusiasm are a must, along with the ability to proactively remain productive without supervision.

Full Position Details


Currently Recruiting Amazing Volunteers for Summer Facility Hosts!

We are currently seeking some unique energetic individuals to volunteer with the Genesis Centre as facility hosts. We are looking for individuals who can commit to a continued once a week shift and people who can work during the day, evenings and weekends. 4 hour shifts: 10am-2pm, 2pm-6pm and 6-10pm shifts 7 days a week.

Duties of this position include walking around the facility, answering questions, offering guests assistance, handing out promotional material, enhancing our special events and so much more. What a wonderful way to make a difference in your community!

To volunteer please email us your resume outlining previous volunteer experience and shift availability to info@genesis-centre.ca. Please include “Volunteer Position” in the subject line.

Download Volunteer Application Form


Custodian

Reporting to the Manager Facility and Program Operations, this position is responsible for ensuring that the recreational rental space within the NECCS component of the Genesis Centre as well as the office space is cleaned and maintained.

Full Position Details  /  Job Application Form


Executive Director of the NE Centre of Community Society (NECCS)

Are you a leader committed to making a difference ? Do you have a passion for managing and operating a sustainable not-for-profit sport and recreation facility? Are you looking for a way to contribute to a visionary community model?

The NECCS vision is to build and sustain a strong community by encouraging community leadership, promoting volunteerism, and creating a bridge between our diverse cultures within a fun family environment. Our mission is to offer programs and support community-based recreation, sport, cultural and social organizations that enrich quality of life.

We are seeking a visionary leader who can help NECCS make a meaningful difference in the communities we serve. This is a unique opportunity to collaboratively shape a new not-for-profit business and create extraordinary customer experiences. Reporting to a volunteer governance board, the Executive Director’s core responsibilities include strategic development, financial sustainability, and resource allocation for successful execution of the organization’s vision, mission and strategic plan.

This position is based at the newly opened Genesis Centre of Community Wellness in Northeast Calgary, Alberta. It is not only a venue for sport and recreation, but also a cultural, social, and educational gathering place. There are three operating partners which consist of the Calgary Public Library, the YMCA, and NECCS, each of which are accountable for their own portions of the facility.

This job posting is for the Executive Director of the NE Centre of Community Society’s (NECCS) portion of the facility (105 000 ft2). Included in this space are two indoor sports fields, two outdoor soccer fields (operational by summer 2013), an over sized gymnasium, a food services facility, multipurpose room, meeting rooms, community association offices, human and social services area (10,000 ft2), and commercial lease space (5,000 ft2). Along with traditional sport and recreation activities, the centre has the capacity to host a wide range of social, cultural, and corporate events. A third indoor field house will be built in 2013.

For more details click NECCS EXECUTIVE DIRECTOR
Position will remain open until a suitable candidate is found.